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2014 Mercedes-Benz Sprinter 2500 Crew Edit

Recalls

Near Ashburn, VA
20146

6 Safety Recalls Found for Cars Like Yours

Recalls may not affect every vehicle of the same year, make and model. Use your VIN or plate to find out if your specific car has open recalls.

Where do I find my VIN?

2014 Mercedes-Benz Sprinter 2500 Crew Recalls

NHTSA CAMPAIGN ID:
14V764000

Report Date:
NOV 30, 2014

Vehicles Affected:
8279

Consequence:

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

What You Should Do:
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Summary:
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
16V077000

Report Date:
FEB 09, 2016

Vehicles Affected:
136361

Consequence:

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

What You Should Do:
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Summary:
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
17V786000

Report Date:
DEC 07, 2017

Vehicles Affected:
550

Consequence:

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

What You Should Do:
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Summary:
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
14V677000

Report Date:
OCT 27, 2014

Vehicles Affected:
100

Consequence:

If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.

What You Should Do:
Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

Summary:
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
17V093000

Report Date:
FEB 09, 2017

Vehicles Affected:
15338

Consequence:

If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

What You Should Do:
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V004000

Report Date:
JAN 07, 2019

Vehicles Affected:
88388

Consequence:

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

What You Should Do:
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

Recall information provided by the National Highway Traffic Safety Administration

Mercedes-Benz Recall Service Centers

Near Ashburn, VA
20146

View:

2014 Sprinter Recall Q&A

Car Recall Questions


What do I do if I've gotten a recall notice?

First: Read the notice carefully and don’t ignore it. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. So be sure to pay attention when you see an envelope in the mail labelled “Safety Recall Notice”.

The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news:

  • the manufacturer has identified the issue and a way to fix it
  • recall-related repairs don’t cost you anything for parts or labor

Second: Bring your vehicle to the dealer.

Next, make a service appointment with an authorized dealer who sells that brand. It doesn’t have to be the same place where you bought it, and it doesn’t matter if you bought the car new or used. But you DO need to take it to an authorized dealer. If your family mechanic does the recall repairs, you’ll probably be responsible for the cost.

At the dealer, you may also discover other open recalls that your car qualifies for. The dealer is obligated to complete these repairs too – also at no cost to you.

Third: The dealer makes the repairs.

For many people, the hardest part is finding a convenient time for the recall-related repairs. Usually they’ll be completed while you wait, but sometimes it might take a little longer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until it’s ready. Or if you have a little more time to plan, find out what services and amenities your local dealer offers.

Learn more about what to do in a recall.

How do I check for a recall on my car?

In most cases, the automaker will send you a notice in the mail to announce a recall. But if you’re the proactive type – or if you bought the car used – you might want to check for a recall yourself.

According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Recalls vary in severity, but they all relate to the safety of the vehicle, so they’re all worth paying attention to.

Start by looking up the year, make and model of your vehicle on a site like KBB.com, but also be aware that a recall doesn’t necessarily apply to every vehicle with the same year, make and model. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. The best way to know for sure is to call the phone number that we provide on your vehicle’s recall page or go to the government NHTSA site and look up your specific car by its 17-character VIN number.

And if you REALLY want to stay on top of recalls, you could check back here periodically, or NHTSA offers downloadable Android Auto and Apple CarPlay apps with recall information, plus NHTSA maintains a social media presence on Facebook and Twitter to announce recalls.

Learn more about how to stay current on recalls.

Do I pay for recall repairs?

Once the manufacturer (or NHTSA) has discovered that a safety recall is necessary on your vehicle, you won’t have to pay anything for recall-related repairs. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). This is true even if you bought the car used or bought it from a private party.

A few things to keep in mind:

  • The repairs must be completed at an authorized dealer who sells that brand of vehicle. If you choose to use your own mechanic, you might end up paying the bill.
  • If you received a recall letter in the mail, bring it to the dealer. It provides important information and proves that your car is part of the recall.
  • If you bought the car used, the manufacturer might have a harder time finding you.

There is one exception to the fact that recall repairs are free – vehicles older than 10 years old are outside the statute of limitation and usually don’t qualify.

Why is a vehicle recalled?

A recall occurs when a manufacturer or NHTSA (the National Highway Traffic Safety Administration) determines that there’s a safety risk with a vehicle or the vehicle doesn’t meet a minimum safety standard. Usually, a recall covers only certain parts or equipment on a vehicle; it’s rare for the whole vehicle to be recalled.

Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare.
Recalls are only issued in cases where the vehicle’s safety is in question, but that doesn’t mean you’re in immediate danger. Even so, you should have the repairs done as soon as you can. The good news is that, in case of a recall, the automaker has discovered a fix – and that fix is available at no cost to you (except, perhaps, for the hours the vehicle is being repaired).

Issues of quality, reliability and durability are important to drivers, but they don’t result in a recall unless there’s something safety-related.

Finally, please keep in mind just because there’s a recall on cars matching your car’s make and model, it doesn’t mean that your car is affected. To know for sure, we provide a number you can call to check if your car is part of the recall. You’ll need to have your car’s unique 17-character VIN number handy when you call.

Pricing for Common 2014 Mercedes-Benz Sprinter 2500 Crew Repairs & Services

Pricing for all 2014 Mercedes-Benz Sprinter 2500 Crew Repairs & Services

Data Unavailable for This Repair

Why Does This Happen?

This usually happens with older/less-common vehicles or if the manufacturer no longer makes vehicles. And certain repairs don’t apply to every make & model.