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INFINITI Recalls

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Latest INFINITI Recalls

Provided by the National Highway Traffic Safety Administration


Potential Number of Units Affected 12,019

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 “Occupant Crash Protection,” 209 “Seat Belt Assemblies,” and 210 “Seat Belt Assembly Anchorages.” An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters are expected to be mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Owners may contact Infiniti customer service at 1-800-662-6200. Nissan’s numbers for this recall are PD106 and PD107.

Potential Number of Units Affected 20,051

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward. Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters are expected to be mailed January 12, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PC994.

Potential Number of Units Affected 12,400

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver’s powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket. An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the driver’s seat rail clearance, and if necessary, replace the driver’s seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is PC966, PC967.

Potential Number of Units Affected 7,634

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power. A loss of drive power increases the risk of a crash.

Remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters are expected to be mailed December 3, 2021. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan’s numbers for this recall are R21B4 and R21B5.

Potential Number of Units Affected 3,569

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infiniti Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” A rear-view camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

Remedy

Dealers will update the control unit software, free of charge. Owner notification letters are expected to be mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is R21A9.

Potential Number of Units Affected 14,276

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment. The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed July 23, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Potential Number of Units Affected 24,140

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail. Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pump module, free of charge. Owner notification letters are expected to be mailed July 20, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R21A3.

Potential Number of Units Affected 12,943

Summary

Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine. A lack of fuel may cause an engine stall, increasing the risk of a crash.

Remedy

INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall is expected to begin May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C5.

Potential Number of Units Affected 26,156

Summary

Nissan North America, Inc. (INFINITI) is recalling certain 2006-2008 INFINITI FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment. A tear in the air bag may decrease performance, and increase the risk of injury.

Remedy

INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin April 18, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C2.

Potential Number of Units Affected 2,708

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break. A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

Remedy

Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin January 29, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

INFINITI Recall History

Check your Infiniti’s Vehicle Identification Number or VIN at KBB’s Car Recalls above.

Infiniti has had some of its sedans and SUVs recalled over the past several years including airbags that may not deploy, too low fuel levels and loose pressure sensors. Among the current models affected are the Q50 sedan, Q60 coupe and QX30 crossover.

In 2017, Infiniti recalled over 14,000 vehicles including 2016-2018 Q50 and 2017 Q60 vehicles equipped with a 2.0L engine for incorrect software with the fuel pump. The problem resulted in a fuel level too low to supply the engine, which in turn increased the risk of the vehicle stalling out. According to the NHTSA, as of April 2018 the completion rate was 76.4 percent.

Two separate recalls were made for 2017 QX30 vehicles to deal with front side passenger and side window airbags that would fail to inflate in the event of an accident. Dealers will replace all faulty airbags for free as part of this campaign.

Another recall occurred in 2016 to deal with an error in the adaptive steering system of 2014-2016 Infiniti Q50 and Q50 Hybrid vehicles. A software update is needed to correct the unresponsiveness in the steering as the result of the defect. As of January 2018, the completion rate for this recall was 89.6 percent.

In 2015, Infiniti recalled 2012-2013 M56, QX56, and 2014-2015 Q70 and Q80 vehicles over loose fuel pressure sensors. Only V8-engined Q70 vehicles were included in the recall. If not corrected, the loose sensor could cause a fuel leak and possible vehicle fire. The completion rate was 81.0 percent as of September 2016, per the National Highway Traffic Safety Administration.

Infiniti customer service can be reached at 1-800-662-6200.


Recalls by INFINITI Model

  • Q50
  • QX55
  • QX60
  • QX80

Infiniti Recall Q&A

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