Honda Dealership Repair Options

Following the purchase of your new Honda, it’s prudent to seek repairs through factory authorized dealers, who have firsthand knowledge of your vehicle, as well as being up to date in the latest service bulletins issued by the manufacturer.

In the case of leases, many car leases including those from American Honda Finance Co (AHFC) leases, require the use of Honda original equipment parts when making the car whole again.

While independent shops or big box automotive service centers may offer attractive rates, you can be assured Honda dealers will be using genuine OEM Honda parts in performing repairs.

Training

Honda service mechanics receive periodic certification and factory training on the latest techniques necessary to keep your Honda running properly. They include the Honda Service Technical College (HSTC) and Honda Professional Automotive Career Training (PACT), which trains Honda dealership mechanics and technicians to become better equipped with knowledge for an effective repair of your Honda vehicle.

Loan car policy

If you purchased Honda Plus and the repair is covered, and the actual repair time is over 5 hours you may be entitled to a Car Rental under the Honda Plus Car Rental provisions. If you are a regular customer of an individual dealer, some may offer loaner cars for repairs taking more than two hours. Finally, if your Honda Vehicle is in for a repair resulting from a collision, your insurance policy may offer rental car coverage as part of its rider.

Collision repairs

ProFirst is a network of auto repair shops that are certified by American Honda Motor Company. Inspected yearly, the nationwide network is a collective that Honda / Acura has determined meets standards that include having the proper equipment, specialized knowledge and Honda-specific training.

Honda has developed training courses that range from everyday service training to more specialized offerings involving high-strength steel repair, restraint collision repair, electrical collision repair, air conditioning collision repair and tire pressure monitoring system collision repair. In the case of high-strength steel repair, training videos point out the possible danger involved if a unibody part is not repaired properly using proper Honda-approved repair techniques.