Genesis Repairs

When purchasing or leasing a Genesis, it’s a good idea to seek out repairs at your local Genesis dealer. They, and I-CAR approved Genesis Collision Care Provider facilities will have the latest information on your Genesis vehicle, as well as the latest recall notices and service bulletins, as issued by the manufacturer.

In the case of a leased vehicle, including those from Genesis Finance, Genesis’s financial partner, the contract may require the use of original equipment parts when it comes to making the vehicle whole again.

Genesis vehicles utilize advanced high-strength steel in the construction of their unibody modules. As the line of Genesis vehicles evolves, it is almost a certainty that body parts will become more specialized and result in required special handling on the part of collision repair outlets. Seek out a collision specialist that has at least an I-CAR Gold Class Professional Certification for the highest caliber of collision remediation work.

Training

Genesis-certified repair mechanics receive factory training on the latest techniques and are required to take certification tests to keep your Genesis vehicles running properly. Technical service bulletins are regularly issued to update the Genesis and Hyundai dealers on the latest information to provide a successful repair to your Genesis automobiles.

Loan car policy

An exclusive Genesis Concierge program provides valet pickup and delivery of your vehicle along with a complimentary loaner vehicle at the place and time of your choosing. Regularly scheduled maintenance is included for the first three years/36,000 miles. Services, including roadside assistance, can be accessed using the Genesis Intelligent Assistant app on your smart phone or through your vehicle’s connected car portal of your vehicle’s audio system. If your Genesis vehicle is in for collision repair, the extended use of a loaner may be covered by an insurance policy rider.

Collision repairs

While there is no Genesis collision repair network, some dealers offer collision and bodywork through their own body shops or through a network of I-CAR certified collision repair providers.